Llandaff North Hub Goes From Strength-to-Strength

With multiple advice services and facilities, it’s clear that Llandaff North Hub is a much-loved community facility for local people across the area.

Cardiff Council’s hugely successful hubs programme has put wellbeing, community engagement and independent living services at the heart of the community.

The Llandaff North Hub, like other Hubs across the city, offers a wide range of services. In particular, help with housing waiting list applications, benefit enquires, council tax information, free internet and Wi-Fi access, rooms for community meetings and events, a modern Community Café and a library service.

The hugely vital role Hubs play in our communities is clear to see – in March of this year, in all Hubs across the city, 2,920 people received Into Work Advice, 131 people attended Into Work Training sessions, with 1,518 people attending for money advice. A total of 138,104 people attended Hubs across the city in March, with 55,881 books issued.

The Council has outlined proposals to build on the positive impact the 11 community hubs and city centre hub have had in the city by delivering Community Wellbeing Hubs in north and west Cardiff.

Cabinet Member for Housing and Communities, Lynda Thorne, said:

“I am extremely proud of our community hubs programme which has been so successful in areas of the city where there is the greatest need. They are real focal points for their communities and have made it so much easier for customers to engage with the Council and vice versa.

“However, with more and more people living for longer in the city, and loneliness and social exclusion being a real issue for many, it makes sense to take the principles from our successful hubs programme, where we have delivered better services as well as efficiencies, and develop new wellbeing facilities that provide services responsive to their customers’ needs.

“This is a very exciting proposal which will help us to maximise the potential of our buildings, mitigate the impact of the end of the Communities First programme and deliver better and extended services for people living in the north and west of the city.”

The proposals also include plans to further develop Central Library Hub, bringing advice and library provision together to achieve efficiencies and a more joined-up approach to delivering services. These include putting in place an improved meet and greet service on the ground floor, multi-skilling staff to ensure a better customer experience and increasing resources in key areas such as digital inclusion.

With a focus on hubs and integrated services, the Council will also ensure the city continues to have a strong core library provision by creating a new Library Strategy and Development team to develop and enhance services.

For more information on the wonderful work done by Llandaff North and Gabalfa Hub, please visit: https://www.facebook.com/llandaffnorthhub/