Useful Links


Contact the Council

Our C2C contact centre offers help and advice on council services. If you need more specific advice we can put you in touch with the appropriate council department.
029 2087 2087 (English)
029 2087 2088 (Cymraeg)
Opening hours
Monday – Friday: 8.30am – 5pm
You can contact us online, by phone, by post or in person.
If you call when we are closed you will hear a message that gives useful information and emergency telephone numbers.

Cardiff Council
County Hall
Atlantic Wharf
CF10 4UW
Fax: 029 2087 2086

If you are deaf or hard of hearing and have access to a Minicom, you can contact us on:
029 2087 2085

Use web chat to talk to an agent
Text message

Send us a text message on 07967 222087
*(Please note we are unable to accept MMS or picture messaging on this number)
The C2C Help Centre

This service has now moved from central library.

The full service can be accessed in the City Centre Hub in Marland House and the 2 Hubs in St Mellons and Llanrumney. Their opening times are:

Advice Hub
Ground Floor Marland House
Mon – Wed 8:45 to 5:00
Thurs 10 to 6:30
Fri. 8:45 to 5:00

St Mellons Hub:
Monday to Wednesday 9am until 6pm
Thursday 10am until 7pm
Friday 9am until 6pm
Saturday 9am until 5.30pm

Llanrumney Hub:
Monday to Thursday 9am until 6pm
Friday 10am until 7pm
Saturday 9am until 5.30pm